Moral Of The Story (PH Social Media Pimpin Solutions)
According to the experts, good communication skills are about actively listening, just as much if not more than they’re about actively talking.
Active listening is a communication technique that is used in counseling, training, and conflict resolution. It requires that the listener fully concentrate, understand, respond and then remember what is being said. This is opposed to reflective listening where the listener repeats back to the speaker what they have just heard to confirm understanding of both parties.